Details + Tips related to our newest features + bug fixes.
Building a SCORM Moment:
This release includes the ability to host SCORM files - the industry standard file format for eLearnings from tools such as Storyline, Captivate, Rise, and more. You’ll be able to drag + drop zipped SCORM packages into a Moment and deliver and report on these experiences alongside all other Bright content.
To get started, select the + icon to create a new moment from the Moments table in the Admin view. Now you can enter a name for your new Moment and select the ‘SCORM’ option from the menu of Moment Types. You can then drag and drop or browse to upload your zipped SCORM file.
The SCORM file must have been published in either SCORM 1.2 or SCORM 2004 2nd, 3rd, 4th Editions to be compatible.
We also recommend limiting the size of the SCORM files to be less than 50MB.
Once you have successfully uploaded your SCORM file, the file name will be displayed above a preview section where you can review the file directly from the Moment builder page to ensure it is the correct file intended for the upload. If this file was uploaded by mistake you can select the delete icon just above the top right of the preview and start the upload process again with the correct file.
Next you’ll need to add the Moment duration as with any Moment type in Bright and proceed with adding any optional information and image content. After you’ve completed the Moment set-up, click Save or Save +Close and now you can use the SCORM Moment just like any other Moment type in Bright.
Completing a SCORM Moment:
The default view when a learner begins a SCORM Moment will be launched in a current window in Bright just like other Moment Types (unless the SCORM file was published forcing it to be opened in a new window). There will be an option to expand to a fullscreen view and back to the standard view in the bottom right corner.
If a learner exits out from the SCORM Moment using the X in the top right prior to completing the moment, the learner’s progress will be retained so that when the learner returns to the Moment they can resume from where they left off.
Depending on the success criteria of the SCORM file the learner must complete the requirements to pass the Moment prior to proceeding to the following assigned moments. This means if there is a quiz assigned with a required passing score, or if the learner is required to view all slides the learner will have to meet the requirements before proceeding in their assigned path. Once the SCORM file indicates that they have successfully completed the Moment, Bright will capture the ‘PASSED’ status allowing them to continue.
Editing a SCORM Moment and Version History:
If you need to update or replace your SCORM content in existing SCORM Moments, you can click on the ‘edit’ pencil icon from the Moment builder page (shown below on the left side above the SCORM file preview).
After clicking the ‘edit’ button you will be able to view the SCORM Version History window. This will allow you to view a list of the current and all previous versions of SCORM files uploaded to the Moment ID. You will see the timestamp of when the upload took place, the version count and the user associated to each upload, the file name and have the ability to download the zip file of any SCORM files listed.
To upload a new replacement SCORM file, click on the ‘Upload New Version’ option. This will allow you to either drag and drop or browse for the desired new SCORM file and click ‘Upload’. From there you should receive a “Upload Successful” message that you can close and click ‘Save’ to complete SCORM Moment update.
When a new version is uploaded, all learners who haven't completed this moment will lose their progress and will be required to take the new version of this training.
SCORM Moment Reporting:
With this SCORM Moment release, reporting will look show the following statuses of the moment type: Not Started, In Progress, Completed, or Resubmit, as well as the number of attempts. Performance data from inside the file (e.g quiz scores, individual quiz question response tracking, etc.) is not currently supported in our reporting with this release.
The following reports will reflect the completion activity of learners assigned SCORM Moment types just like any other Moment types in Bright:
- Activity Report
- Moments Report
- Team Progress Report
- Outstanding Report
- Assignment Report
SCORM Recommendations:
To help you prepare for this release, here are a few tips for smooth adoption of the new feature:
- Inventory Your SCORM Files: Take some time to gather any SCORM packages that you may want to use in Bright. We know these often live in multiple places, so take time to hunt them down ahead of time.
- Test All Files Before Delivering to Learners: One of the most common SCORM challenges through the last decade has been the wide variability of SCORM configuration and file versions. We’ve been testing SCORM 1.2, SCORM 2004 2nd, 3rd, and 4th Edition versions with great results. But due to the wide array of configuration settings, it’s possible that there may still be edge cases that don’t play as well for certain file types. Testing experiences before delivering them to learners is always a best practice, and will help avoid any unexpected challenges.
- Plan + Communicate Changes to Assignment Paths: Since SCORM will live inside Moments, you’ll be able to add SCORM-based experiences to any Assignment Path very easily. Give thought to where a unified learner experience could be useful in your programs. Keep in mind that adding these experiences to existing paths may impact completion % in reports, so give thought to whether it makes sense to communicate these sorts of changes to your teams ahead of time.
SCORM FAQ:
Q: What if we have SCORM files that are NOT in SCORM 1.2 or SCORM 2004 formats?
A: At this time we are not supporting any other formats, but please reach out to your CX Manager to indicate the additional SCORM file formats you would like to see supported so we can prioritize future enhancements to our SCORM Moment types.
Q: Does this mean Bright can now be used as an Authoring Tool to create SCORM files?
A: No, we still focus on providing the ability to create immersive experiences through practice based scenario in software and conversation simulations. We’ve simply enabled you to host SCORM files you’ve created in other authoring tools or purchased from other 3rd party providers on the Bright platform.
Q: Do you accept SCORM files from (insert Authoring Tool)?
A: As long as the Authoring Tool allows the file to be published based on our requirements, we should be compatible with the SCORM file.
Q: Will SCORM Moments be enabled for mobile devices?
A: This depends more on the authoring tool used to create the SCORM file, but as long as the authoring tool is optimized for mobile devices the SCORM files should be fully accessible when using Bright from the Google Chrome browser.